Processing Time: Orders are typically processed within 2-4 business days. For pre-order items, specific processing times are indicated in the product listing.

During festivals or holidays, please anticipate additional dispatch time due to high demand.

Domestic & International Orders: All orders come with tracking numbers from USPS (domestic) and international carriers like Canada Post, Royal Mail etc.

Shipping Costs: Enjoy free shipping for both domestic and international orders exceeding US$50.

Customs and Duties (International): Recipients are responsible for any customs duties, taxes, or fees that may apply in your countries.

Order Cancellation: We regret that orders can't be cancelled once they're placed. However you will receive store credit.

For information on returns and refunds please visit here.